Last updated: August 2026
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at contacts@swadlyfoods.com or WhatsApp 7980945346, along with photos of the product and packaging.
As Swadly products are consumable food items, we do not accept returns of opened or used products for hygiene and safety reasons, except in cases of damage, defect, or incorrect delivery.
Approved refunds are processed to the original payment method within 7–10 business days. For WhatsApp-confirmed orders, refunds are coordinated directly with our support team.
You may pause, modify, or cancel your subscription anytime before the next billing cycle by contacting us on WhatsApp or email. No refund is provided for deliveries already dispatched.
If your order does not arrive within the estimated delivery window, please contact us and we will investigate with our courier partner and offer a resolution, including reshipment or refund where applicable.
Email: contacts@swadlyfoods.com
WhatsApp: 7980945346